Client Testimonials

Susan Coleman was a huge blessing to our family! She came highly recommended from our real estate agent in Hawaii. She was always there for us, patient, knowledgeable, professional and so easy to work with. We highly recommend Susan. Source: Realtor.com

Susan is a wonderful human being and an excellent agent. She is very experienced, knowledgeable, and always reachable. I recently became a very happy homeowner thanks to her outstanding services. Serving in our Nation's Armed Forces and being a member of USAA, I took advantage of the USAA Real State Rewards Network, which to my blessing, assigned Susan as my Real State agent. The property was not being sold as a traditional sale, but rather on a short sale. I was not very knowledgeable about the difference and the process, but Susan guided me every step of the way and kept me at-ease when things did not turned out the way I was expecting them to. When the mortgage rate I had locked in expired while waiting for the sellers bank to move the process along, Susan recommended another Mortgage Company she had good experiences with and knew would speed things up, She was right. I received a great service from the Mortgage Company which delivered on the closing timeline. Nothing but grateful about Susan. I would recommend her services to anyone looking for a agent that would go the extra mile to help you get the home you want.

I have worked with Susan twice - once as a buyer 11 years ago and once as a seller in late 2016. She is one of the most helpful, service-oriented realtors I have ever met. Susan is very knowledgeable, experienced and has a calm, friendly personality that worked against my sometimes hyper, knee-jerk reactions. I still can't believe how hard Susan worked to get my house sold last month. I'm living in Nebraska and was renting my Midlothian house for 7 years, which took quite a beating from terrible renters. Susan coordinated everything in Virginia for me, from finding the right vendors to door repairs and renovations, to negotiating price on my behalf, to meeting with the vendors to let them in, and to send me pictures of the completed work (over $10,000 in work!). I could never have managed to get this house sold if it wasn't for her focus and attention. She was simply amazing... I can't say enough wonderful things about her and about how thankful I am for all she did. Please don't hesitate to call Susan for your needs. You won't find anyone with her experience who will work nearly as hard for you. Good luck.

Susan is an awesome agent. She was always there to answer any questions I had concerning the sale of my home. Her friendly manner and suggestions made my moving experience a good one. My home sold during the first week it was on the market as a result of her helpfulness. I would highly recommend her! Susan B.

Susan was an excellent realtor to work with. Any questions we had, she would respond without hesitation. I truly enjoyed working with her and Napier in general. I would recommend Susan to other coworkers who are looking at relocating in the area.

We recently obtained the services of Susan in representing us as home buyer. Being new to the area Susan took the time to understand our needs, price range and type of community we wanted to live. This was not our first home purchase so we were able to discern a "working agent" from those going through the motions. Susan was always diligent in reviewing paper work and making recommendations. Susan also took the time to be with us during the closing to ensure our best interests were represented. I highly recommend Susan Coleman should you need a hard working professional in the real estate business.

We used Susan in selling our house in Richmond since we had moved to Ohio. She handled everything for us and communicated all necessary information on a very timely basis. During the selling of the property we agreed to have some plumbing issues taken care of per the home inspection. She secured the plumber and was there when the work was done. That was a great help to us.. We would recommend Susan Coleman to anyone who was selling or looking to buy a home. Our hats off to you Susan.

Susan was the PERFECT agent. We could not have asked for anyone more helpful, knowledgeable about the area and our needs. Once we settled on a house, Susan did everything to ensure things went smoothly. I kept calling her and asking "what else do I need to do?"...there was no need. Susan took care of everything. Thank you Susan!!

I would recommend Susan for her professionalism, her attention to detail, and as both a seller and a buyer she has been careful to look out for our interests. Susan uses a professional photographer to take photos, and as we viewed the photos, we were almost tempted to stay in our home it was so beautifully shown! She uses many outlets and social media to get the house "out there", and our home sold in November at a great price and in twelve days.